Current Guest Information
Dear Potsdam guests,
from May 21, 2021 we can welcome you again in Potsdam and would like to inform you about everything you should know for your carefree break. Sans souci – that's not only the name of Potsdam's most famous Palace. It is also a feeling we are most craving for right now. The PMSG Potsdam Marketing und Service GmbH supports you as a "host with responsibility" in planning your long-awaited trip and implements additional service and hygiene measures in addition to the legal standards.
Of course, there are still some regulations that you should be aware of for your trip to Potsdam. We will keep you up to date on all current rules so that you can enjoy carefree moments in Brandenburg's state capital. You can also get the latest information from our Service Center – by phone on +49 (0) 331 2755 88 99 or by email to email@example.com. We are there for you in our tourist information office on weekdays from 9:00 am – as a "host with responsibility" with a hygiene concept that complies with the current regulations and digital contact tracking.
Regardless of the incidence, the general hygiene rules and recommendations as well as special consideration – keep your distance, use corona tests, pay attention to hygiene, wear a medical mask in public life and regularly airing in closed rooms are the most important protective measures for the Curb the spread of the coronavirus.
Editorial status: May 27, 2021.
What is the current situation in Potsdam?
For the latest news about Covid-19 (coronavirus) in Potsdam, please refer to the daily press and the reports of the state capital Potsdam. Up-to-date information on the development can be found on the website of the Robert Koch Institute and on the website of the Federal Ministry of Health.
Can I travel to Potsdam?
From May 21, 2021 tourist overnight stays in holiday apartments, holiday homes, campsites and mobile home sites as well as on charter boats with overnight accommodation are permitted.
Only guests who have no Covid-19 symptoms and who have tested negative for an infection with the SARS-CoV-2 virus in the last 24 hours are allowed to be accommodated (children under six years of age are exempt from the obligation to test). According to the Covid-19 Protective Measures Exceptions Ordinance of the Federal Government (SchAusnahmV), a negative test result is not required as an entry requirement for people who have been proven to be vaccinated or recovered. In addition, only relatives from two households may be accommodated together in the respective accommodation. The accommodation must also have its own sanitary facilities. Communal sanitary facilities, for example on a campsite, remain closed.
Hotels and pensions cannot reopen yet. You can book accommodation online or by phone via our Service Center +49 (0) 331 2755 88 99.
Do the public city tours of Potsdam Marketing und Service GmbH take place?
Where can I shop?
From May 21, 2021, shopping is possible in all stores without a test requirement.
The wearing of a medical mask (surgical mask or FFP2 mask) is compulsory, as is the collection of customer data for the purpose of a possibly necessary follow-up of contacts. Up to a sales area of 800 square meters, only customers from the same household per ten square meters and for the additional sales area only customers from the same household per 20 square meters are allowed to stay at the same time. This means that significantly more customers are allowed in shops that are not part of daily needs than before. The same access restrictions apply to all stores and wholesalers.
Can I go to restaurants?
From May 21, 2021, pubs, restaurants and cafés will be allowed to open their outdoor areas.
Guests only have access with a booked appointment (in practical terms, appointments can also be booked directly at the entrance), must not have any Covid-19 symptoms and must have been negative for an infection with the SARS-CoV-2 virus in the last 24 hours be tested. According to the Covid-19 Protective Measures Exceptions Ordinance of the Federal Government (SchAusnahmV), a negative test result is not required as an entry requirement for people who have been proven to be vaccinated or recovered. The personal data of all guests must be recorded in a contact record for the purpose of contact tracking. Only relatives from a maximum of two households are allowed to sit at one table. And the minimum distance of 1.5 meters must be kept between the guests at different tables.
Information on exact opening times can be found with the respective provider.
What is open or what is closed?
From May 21, 2021, tourist offers such as city tours and boat trips can take place. During the journey, passengers must only sit in fixed seats in the open air, must not have any Covid-19 symptoms and must have tested negative for an infection with the SARS-CoV-2 virus in the last 24 hours (with the exception of the test is compulsory for children under six years of age). According to the Covid-19 Protective Measures Exceptions Ordinance of the Federal Government (SchAusnahmV), a negative test result is not required as an entry requirement for people who have been proven to be vaccinated or recovered.
Amusement parks are also allowed to reopen. The same conditions apply to them as, for example, for zoos, game reserves, zoological and botanical gardens. The distance requirement must be observed between all persons, the access and stay of the guests must be controlled and restricted, visitors: inside must book an appointment in advance (this does not apply to facilities that have outdoor areas exclusively accessible to the public), contact recording and the mandatory All persons wear a medical mask.
Please note that a visit is only possible after booking a ticket in advance. Due to the new regulations, the opening times may differ. Our recommendation is therefore to contact the provider directly. Visiting museums in Brandenburg is possible without a test requirement.
What else can I do?
Potsdam and its surroundings offer you a beautiful landscape for entertaining walks and extensive hiking tours. No matter what age you are and whether you want to explore the natural beauty of the city with children or your dog – Potsdam's hiking trails are diverse and provide you with great opportunities for active recreation. You can find our tour tips here.
We hope to have helped you a little bit with this. You can also obtain the latest information from our Service Center – by telephone on +49 (0)331 2755 88 99 or by e-mail at firstname.lastname@example.org
Where can I find more information about the coronavirus?
Corona-Hotline Brandenburg (Mo-Fri, 9.00 a.m. - 3.00 p.m.): +49 (0)331 86 83 777
Corona-Hotline Potsdam-Mittelmark (Mo-Fri, 9.00 a.m. - 2.00 p.m.): +49 (0)33841 91 111
Corona-Hotline Berlin: +49 (0)30 90 282828
Corona-Hotline Federation: +49 (0)30 346 465 100
General medical on-call service (helps in the search for medical practices): 116117
Independent patient advice Germany:+49 (0)800 011 77 22